What we do

Most sales teams sell in the wrong part of the customer’s thinking. We want to change that.​

​Upstream Selling shows where you stand and how you move to where it actually matters.​

​Most sales teams do a lot right. Good people, a good offer, structured work. And yet this keeps happening: price becomes a factor too early. You work harder, without better results. Deals you should win slip away. It’s not an execution problem. It’s a positioning problem.​

​You’re selling in the wrong part of the customer’s thinking. And that determines how you’re compared, and what you can charge. But here’s what matters most: you can choose where to be.​

​Upstream isn’t a point in time. It’s a choice.​
Two salespeople get the same brief. One starts delivering against the requirements. The other starts exploring what shaped the requirements. One becomes a vendor who gets evaluated. The other becomes an advisor who gets consulted.​ Same deal. Completely different position.

Upstream Selling

What decides a deal isn’t just what or how you sell. It’s where in the customer’s thinking you are.​

DOWNSTREAM

The customer has defined the need.​
CONSEQUENCE​
You’re compared on price and specification.​

The sales team responds to a tender​

MIDSTREAM​

The customer is shaping how the need is solved.​
CONSEQUENCE​
You can influence, but you’re still competing.​

The sales team works a defined need​

UPSTREAM ​

Flow​

The need is still being formed.​
CONSEQUENCE​
You shape how the deal is defined.​

Source​

The real problem driving the need.​

CONSEQUENCE​
You set the agenda, you don’t just answer it.​
The sales team shapes the deal and drives the thinking​

​The decisive question​

Most organisations train their teams to perform better once the deal is on the table. Few ask the question that actually determines the outcome:​

“Why do we so often enter deals already shaped by someone else?”​

​Upstream Selling isn’t sales training. It’s a way to understand where you are, and systematically move upstream. Few know where they actually stand.​

Where are you?​

Take the Upstream Selling analysis and find out. Where you’re losing deals. Why it happens. How to move upstream.

No sign-up. ​4–5 minutes. ​Fully anonymous.

Our services

Ready to renew your sales process? Let’s get started!​