FAQ - Frequently asked questions
What specific services do you offer?
We offer a range of services designed to enhance your customer relationships and sales. These include sales training programs, lectures and seminars, development of sales presentations, creation of Sales Playbooks and implementation support.
What makes your company unique compared to others?
Our strength lies in combining sales drive with a deep understanding of the customer experience. We help you create real impact and build lasting relationships, leading to sustainable growth.
What's your approach?
Our approach is built on collaboration, insight, adaptation, and measurable results. We work with your salespeople and management to deeply understand your situation and challenges to achieve ambitious goals. Based on a thorough analysis, we deliver tailored solutions for maximum impact. The goal is to give your sales team the skills and confidence needed to conduct tailored customer meetings that generate interest, inspire, and drive sales.
How do you measure success?
We measure success based on key performance indicators (KPIs) that are aligned with your business goals. Typically, this includes metrics such as increased conversion rate, more deals closed, shorter sales cycles, increased customer satisfaction, and ultimately increased revenue.
What kind of results can we expect?
Our clients typically see significant improvements in their sales performance after partnering with us. We’ve helped businesses achieve double-digit increases in conversion rates, close larger deals, and shorten sales cycles. However, the specific results will vary depending on your unique situation and goals.
Can you provide examples of case studies or references from previous clients?
Absolutely! We have a solid track record with personal references who can attest to successful collaborations with us.
In which industries do you have experience?
We have extensive experience working with clients in a variety of industries, including IT, SaaS, healthcare, retail and e-commerce, telecommunications, education, financial services, the automotive industry, and more. Our adaptable approach allows us to tailor our solutions to the specific needs of each industry.
How do you ensure that your strategies and advice are in line with our company culture and values?
To build sales strategies that truly work, we first need to get to know you. In depth. Every collaboration starts with a thorough analysis of your company culture and values; the foundation for strategies that lead to long-term success.
What is your pricing structure?
Our prices are tailored to the scope and duration of your project. We offer different models to suit various budgets and needs. Contact us for a free consultation, and we will get back to you with a detailed proposal based on your wishes and needs.
What is the typical timeframe for a sales transformation project?
Naturally, the time required can vary depending on the complexity of your needs and the size of your team. Typically, you will see significant differences within a few months of starting the collaboration. Together, we will develop realistic timelines that meet your needs and ensure a smooth and successful implementation.
What experience do you have in our industry?
While we have experience in various industries, including IT, SaaS, healthcare, retail and e-commerce, telecommunications, education, financial services, the automotive industry, and more, we certainly recognize the importance of understanding the nuances of your specific market. We conduct thorough research and leverage our expertise in sales communication and strategy to adapt our approach to your industry, challenges, and opportunities.
What qualifications and certifications do your consultants have?
Our consultants have backgrounds in sales, marketing, communication, and psychology. They hold various certifications and have extensive experience leading successful sales transformations for companies of all sizes.
How do you stay up to date?
We are continuously engaged in learning and development and regularly participate in various training programs to stay at the forefront. We also continuously follow new research and analyses to identify new trends and best practices.
How do you assess our current sales performance and identify areas for improvement?
We begin each collaboration with a comprehensive evaluation of your current sales processes, messaging, and sales organization’s competence. We conduct interviews, analyse data, and observe sales processes to identify strengths, weaknesses, and opportunities for improvement.
What is your approach to sales training and development
Our sales training programs are interactive and tailored to your team’s specific needs. We focus on developing both the hard and soft skills required for sales success, including communication, negotiation, and presentation.
How do you involve our team in the change process?
We advocate a collaborative and co-creative process. We work closely with your team and conduct dynamic workshops to not only gather valuable insights but also to ensure that everyone feels involved in the new sales concept. This ensures that the solutions and strategies are not only effective but also aligned with your team for smooth integration into your existing culture.
Do you have experience working with geographically dispersed sales teams?
Yes, we have extensive experience working with sales teams in different locations. Through virtual workshops, online training, and digital communication tools, we ensure that all team members receive the support they need to succeed, regardless of their location.
What kind of ongoing support do you offer after the initial engagement?
We offer ongoing support and coaching to ensure that your team continues to implement the new strategies effectively and achieve lasting results. We are available for consultation, follow-up training sessions, and performance evaluations as needed.
We are concerned about the cost of a sales development program. Can you justify the investment?
We understand that cost is an important factor when considering investing in a sales development program. However, the return on investment is often significant. We help you increase revenue, improve efficiency, and build stronger customer relationships, leading to long-term growth and profitability.
We are hesitant to change our existing sales processes. How do you ensure a smooth transition?
Change is challenging, absolutely. We have a phased implementation approach to ensure your team feels comfortable and confident with the new strategies before they are fully rolled out. We also offer continuous support and guidance to facilitate a smooth transition.
We have tried sales training before with little success. What makes your approach different?
We take a holistic view of sales transformation, focusing not only on skills and techniques but also on mindset and customer focus. We tailor our solutions to your unique needs and offer ongoing support to ensure long-term success.
What are the potential risks, and how do you address them?
We are open and honest about the potential challenges and risks associated with any sales process upgrade. We proactively identify any obstacles and develop contingency plans to address them. Our goal is to ensure a smooth and successful transition, minimizing risks for optimal results.
We are concerned about the time commitment required from our team. How can we minimize disruptions?
We will work with you to schedule our training and implementation activities to cause minimal disruption to daily operations. We also offer flexible schedules and learning formats.
What happens if we don't see the results we hope for?
We are confident in our ability to deliver results, but we also understand the importance of accountability. We set clear expectations and establish measurable goals that we agree on. If for any reason you are not satisfied with the progress, we will work with you to address any issues and ensure you achieve the desired outcome.
What is a needs analysis?
A needs analysis is a structured process where the salespeople maps the customer’s challenges, needs, goals, and underlying priorities.
What is a Sales Playbook?
A Sales Playbook is a strategic map that guides the entire sales team. Think of it as a personal coach for every salesperson, filled with concrete tools, methods, and guidelines for handling each step of the customer journey. It provides both structure and support, which eliminates guesswork and makes the sales process consistent.